Residential Resources
Residential Resources

Federal Emergency Management Agency’s (FEMA)
Located at George R Brown
1-800-525-0321
Three State of Texas/FEMA Disaster Recovery Centers will open Monday, Sept. 11, 2017, in the cities of Katy, Baytown and Houston. See more info here.
- Home owner disaster loans up to $200k to repair or replace damaged or destroyed real estate
- Homeowners and renters can get up to $40k to repair or replace damaged or destroyed personal property
- FEMA helps with transitional sheltering assistance; to move from a shelter to short term housing such as a hotel. This assistance is limited to 30 days.
Coming Home after the Flood: https://www.fema.gov/media-library/assets/images/114335
How to avoid scams and know the difference between licensed and unlicensed contractors.
Waste Management Updates
- How to separate your debris
- Trash/Waste
- Solid Waste Management Updates
- Solid Waste Management Debris Collection
See Baker Botts Resource Guide
This great resource guide reviews hot topics:
- SNAP Benefits
- HUD
- Renters Rights
- School Rights
- Immigrant Eligibility for Disaster Assistance
- How to Replace Important documents
- Avoiding Home Repair Fraud
Houston American Red Cross
713-526-8300
866-526-8300
Active Shelters:
- NRG Center (1 NRG Park)
- Toyota Center (1510 Polk Street)
- George R. Brown Convention Center (1001 Avenida de las Americas)*
- MO Campbell Center (1865 Aldine Bender Road)
- Golden Acres Baptist Church (2813 Pansy Street)
- Forge for Families (3435 Dixie)
- Pasadena High School (206 South Shaver, Pasadena)
Airbnb has launched a site for people looking for a place to stay and for those who can offer shelter. Fees are waived for people who check in before September 1.
Harris County
713-755-5000
Office of Emergency Management
713-881-3100
City of Houston (emergencies)
311 or 713-837-0311
Flood Control
713-684-4000
Houston TranStar (Transportation and Emergency Services)
713-881-3244
Multi-Service Centers:
- Denver Harbor Multi-Service Center 6402 Market Street, Houston Texas 77020 (832.395.0895)
- Fifth Ward Multi-Service Center 4014 Market Street, Houston, Texas 77020 (832.393.3800)
- Sunnyside Multi-Service Center 9314 Cullen, Houston, Texas 77051 (832.395.0069)
- Third Ward Multi-Service Center 3611 Ennis Street, Houston, Texas 77004 (832.393.4051)
- West End Multi-Service Center 170 Heights Blvd, Houston, Texas 77007 (832.393.5950)
- John Peavy Senior Center 3814 Market Street, Houston, Texas 77020
- Kashmere Gardens Branch Library 5411 Pardee, Houston, Texas 77026